• Free: Testing, experimentation, small internal pilots.
• Solo Professional instructional designers, consultants, or solo L&D managers creating commercial-ready SCORM content.
• Teams: Organisations where multiple authors collaborate, require SSO, or need centralised user management.
• Enterprise: Regulated environments, procurement-heavy organisations, or those requiring SLAs, DPA, APIs, and audit workflows.

Only users who create or edit content require a licence (Authors).

• Reviewers: No licence is required for colleagues who only need to review content or leave comments. You can invite unlimited reviewers on all paid plans.
• Learners: If you are exporting content to your own LMS, you do not need to pay for the learners who view the course.

• Solo: Designed for a single author. It includes unlimited projects and full export capabilities but does not allow for co-authoring (multiple people editing content on the same accout).
• Teams: Unlocks co-authoring, allowing your team to collaborate on projects. It also includes Single Sign-On (SSO), branded templates, and centralized user management. Note that the Teams plan requires a minimum of 2 seats.

Yes. All paid plans allow you to create and sell courses to clients or deploy them in external LMS environments.

Yes. We offer special pricing for registered non-profits and educational institutions. Please contact our sales team with your details to apply.

Absolutely. You can upgrade from Free to Solo or Teams at any time directly from your dashboard. If you need to add more seats to a Teams plan or upgrade to Enterprise, our support team can assist you immediately.

Yes. You can downgrade at the end of your current billing period. If you move to a plan with lower limits, you’ll keep access to your content, but you may need to reduce usage (e.g., seats or projects) to match the new plan.

No. There are no setup fees. You only pay the subscription price for your chosen plan.

Our primary currencies are GBP (£), EUR (€), and USD ($). Payments can be processed in over 135 currencies, depending on your card provider.

Yes. While our standard annual billing already includes a discount, we can offer additional benefits for multi-year commitments on Teams and Enterprise plans.

Yes, for your convenience, monthly and annual subscriptions renew automatically to ensure your service is not interrupted. You can cancel at any time before the renewal date from your account settings.

AI tokens are the "currency" used when you generate courses, fix text, or use our AI Copilot features.

• Free Plan: 3,000 tokens/month (sufficient for testing).
• Solo Plan: 20,000 tokens/month.
• Teams Plan: 30,000 tokens/month.
• Enterprise: Custom token pools per agreement.

Most users find the standard allowance more than enough for regular content creation. If you run out, top-ups are available instantly.

Tokens roll over as long as your subscription remains active.

Including tokens keeps costs predictable and makes it easy to experiment without worrying about a variable bill. For most teams, the monthly allowance covers day-to-day creation and iteration. If you need more, you can top up instantly without changing your plan.

Yes. All plans support the branding controls for your course design. Teams (and above) adds branded templates, which let you save your styles as reusable starting points for faster, consistent production across multiple authors and projects.

Yes. All plans include our Doc-to-Course AI feature.

• Free: Includes the Lite version.
• Solo: Includes the Plus version (faster processing, better formatting).
• Teams:Includes the Max version for the most advanced document conversion capabilities.

Yes. All plans include our Doc-to-Course AI feature.

• Live SCORM (Free plan): A lightweight file that links back to JollyDeck. It allows for instant updates (publish once, update everywhere) but requires an internet connection for learners.
• Full SCORM (Solo & Teams): A standalone package containing all media and assets. It is fully offline-compatible and ensures you have a permanent hard copy of your course that you truly own..

Yes. Support for OAuth 2.0 / OpenID Connect is included in the Teams plan.
For SAML 2.0 (often required by large enterprises), you will need the Enterprise plan. For a detailed comparison, see our guide: SSO options for JollyDeck: SAML vs. OAuth explained

Your data is stored within a Tier IV secure hosting provider in the EU, complying with the strictest privacy and security policies. We do not use your proprietary data to train our AI models.